DEALER CABINET DESIGN

MASTER SERVICE AGREEMENT FOR CABINETRY

Dealer Cabinet Design


This Master Service Agreement (“Agreement”) is entered into by the Customer (as stated on the 
Release Order) signing the Release Order and is effective as of the   date the Customer signs the 
Release Order (the “Effective Date”), by and between Customer and Dealer Cabinet Design Corp., 
22712 Mary Nell Lane, Spicewood, Texas 78669 (“DCD”).  Customer and DCD are collectively referred 
to herein as the “Parties” or individually as a “Party.”

Recitals

A.  DCD operates a cabinetry business in Austin, Texas and surrounding areas; and

B.  Customer desires to engage DCD to perform certain work and/or provide certain materials 
pursuant to and in accordance with the Release Order Customer has signed and, which is fully 
incorporated herein and made a part of this Agreement.

NOW, THEREFORE, in consideration of: the Work which may be performed as contemplated herein and in 
the Release Order, the payments which are to be made by Customer, and the recitals, covenants  and  
agreements  set  forth  herein  and  for  other  good  and  valuable  consideration,  the receipt 
and sufficiency of which are hereby acknowledged, the Parties agree as follows:

1.   Definitions

1.1       “Affiliate” when used with respect to a Party means any company or other entity that 
directly or indirectly through one or more intermediaries, Controls or is Controlled by or is under 
 common  Control  with  such  Party  to  this  Agreement.  “Control”  or  “Controlled”  means 
ownership of more than fifty percent (50%) of the voting interest of the controlled entity or the 
direct or indirect right to determine its actions by contract or otherwise.

1.2       “Agreement” means this contract, the Release Order any approved Change Orders, and any 
other mutually agreed documents governing the Work.

1.3       “Commencement Date” means the date on which a Release Order is executed by both Parties.

1.4       “Completion  Date”  means  the  date  of  Substantial  Completion  and  notice  to 
Customer, but not later than 10 (ten) days from the Delivery Date, unless extended by the terms of 
the Agreement, force majeure delays, or other delays not within DCD’s control.

1.5       “Concealed  Conditions”  means  preexisting  physical  conditions,  concealed  or unknown 
 conditions  in  an  existing  structure  on  the  Property,  at  variance  with  the  conditions
indicated  in  the  Release  Order  or  differing  materially  from  those  ordinarily  encountered 
 and generally recognized as inherent in Work of the character provided for in this Agreement.

1.6       “Customer Group” means any of the following Persons, whether individually or 
collectively: Customer, its co-venturers, its and their parent, subsidiary and Affiliated or 
related companies, and its and their contractors and subcontractors (except DCD Group), and the 
officers, directors, employees (including agency staff), consultants and invitees of all of the 
foregoing.

1.7       “DCD  Group”  means  any  of  the  following  Persons,  whether  individually  or 
collectively:   DCD and its parent, subsidiary and Affiliated or related companies, if any and its 
and their contractors and subcontractors and the officers, directors, employees (including agency 
staff), consultants and invitees of all of the foregoing.

1.8       “Delivery Date”  means  the  date  the  cabinetry component  of  a  Release  Order  is 
received by the Customer.

1.9       “Improvements”  means  the  improvements  to  be  constructed  on  the  Property 
according to the Release Order.

1.10     “Payment Deadline” means immediately upon Substantial Completion as specified in Exhibit 
A, Payment Schedule.

1.11     “Person” means any natural person, corporation, limited liability company, trust, joint 
venture, association, company, partnership, governmental authority or other entity.

1.12     “Plan” means a specific set of drawings as established by Customer that represents a 
standard offer to Customer’s client that is unique and specifically identifiable and will establish 
the complete order bill of materials.

1.13     “Property” means the physical site Customer has designated for the Work to be performed.  
Customer will disclose to DCD the physical address(es) of the Property

1.14     “Regardless    of  Fault”  means,  without  regard  to  the  cause  or  causes  thereof, 
including,  without  limitation,  gross  negligence,  the  sole,  concurrent,  partial,  active,  
passive  or other negligence (of whatsoever nature or character), other fault or strict, regulatory 
or statutory liability, breach of representation or warranty, breach of duty (whether statutory, 
contractual or otherwise), products liability, any theory of tort or breach of contract, of either 
Party or its Group, or any other Person or entity, or the defective condition of vehicles or 
premises, whether or not preceding  the  execution  of,  but  in  any  case  relating  to,  this  
Agreement  or  any  Work  Order; provided,  however,  this  term  shall  not  cover  or  include,  
and  expressly  excludes,  willful misconduct.



1.15     “Release Order” means all plans and specifications for the Improvements (dated and 
initialed by DCD and Customer) and the Work covered by this Agreement, attached as Exhibit B.

1.16     “Ship Date” means the date that the DCD manufacturing vendor ships the Release Order 
product.

1.17     “Substantial Completion” or “Substantially Complete” means the parties stipulate the 
Improvements have been completed in accordance with the Release Order and are fit for their 
intended use except for minor “punch list” items, which are typically completed or cured promptly.

1.18     The “Work” means the physical activities, materials, and equipment relating to the 
construction of the Improvements.

1.19     “Work Area” means the area on the Property where DCD will perform the Work.

2.   Pre-Commencement Matters.


2.1         Customer agrees to furnish to DCD reasonable proof that Customer has the ability to pay 
to DCD the full Purchase Price, including through credit application and verification.

2.2         Customer shall provide DCD with a schedule of work for the Property, date of requested 
installation, and notice that Property is ready for measure.

2.3         DCD may field walk and measure the Property.

2.4         Release Order, shall reference this master Agreement must be signed and returned to  
DCD.   If  either  Party requests  changes  to  the  Release  Order,  a  signed  change  order  to  
this Release Order must be completed and attached per Section 5.

2.5         Customer’s Release Order should include door style/color and any options added. Two 
contact numbers are required for delivery scheduling.  An Order Confirmation will be emailed to 
Customer within 5 business days of the scheduled Ship Date noted.

3.   Following Pre-Commencement Matters.


3.1       Delivery.  Delivery shall be accomplished by shipment to the Property specified by 
Customer in the Release Order attached as Appendix B.   Delivery of Product typically occurs within 
five (5) business days of the Ship Date.  Customer is responsible to ensuring that a garage or 
other secured storage area on the Property (“Storage Area”) is secured and clear for Delivery, 
otherwise the Order will not be delivered.   Customer is responsible for accepting Delivery and 
noting any missing/damaged Products within 24 hours of Delivery.  Customer must notify DCD 
immediately after discovering any problems with the Products.  If Delivery is accepted at another 
secured location, Customer becomes responsible for moving the Products back to the Property prior 

to  DCD’s  Work.    If  Delivery  is  postponed  by  Customer,  payment  in  full  is  required immediately. 

Cabinets will be held for 30 days at no charge; 1.5% per month on the full 
price will be charged for additional storage time.  Risk of loss, as to damage or destruction, 
shall be upon Customer upon Delivery of Product to the Customer’s Property.

3.2       Storage After Delivery.  Customer acknowledges that the Product it is purchasing is fine 
woodwork and as such, it needs to be stored in a dry, climate-controlled location through final 
assembly/installation.  If damage occurs to the Product while in possession of Customer that 
results from improper storage (e.g., warp, bow, twist, split, etc.), it may void Customer’s 
warranty. If  Customer  has  no  storage  alternative  to  non-climate-controlled  storage  it  
will  provide  a dehumidifier for the Work Area.

3.3       Installation.  Installation is usually scheduled to occur the day after Delivery.  No 
other workers should be present and working in the Work Area locations where installation will 
occur.

3.4       Post-Install Inspection.  DCD may inspect the Work within three (3) business days after 
the Installation.  Customer is encouraged to inspect the Property with DCD’s representative at that 
time.   All service items will be noted on the Post-Installation Inspection worksheet and signed by 
both Parties.   In  the event that the  Customer is unavailable  for the Post-Installation 
Inspection, a copy of the worksheet will be emailed to Customer for its review and signature. 
Customer will have 24 hours to review and report any additional service items to DCD.  Customer is 
responsible for any Product damaged or additional service items due to Customer Group.

3.5       DCD Service.  Service work for service items must be scheduled by calling DCD or emailing 
a Service Request form.   Customer must provide as much information as possible about the problem 
and its location on the Property.  Service not requiring additional parts will be completed within 
10 business days.  Service requiring ordered parts will be completed within 20 business days.  
There will be no charge for post-installation Warranty service work where DCD had performed the 
installation to repair or replace any defects in the installation or Work performed by DCD.  Other 
service work that is not due to any defects in the installation performed by DCD will be invoiced 
to Customer.

3.6       Final Punch.  A Final Punch should be scheduled after cabinets and work are has been 
cleaned and prepared for a final walk through.  A Final Punch includes cabinet finish touch up and 
adjustment of drawers and doors.  If door/drawer hardware is included in the Release Order it will 
be installed at Final Punch.

4.   DCD’s Performance.

4.1       DCD agrees to: (a) diligently perform the Work to completion and Substantially Complete 
the Work according to the Release Order by the Completion Date, subject to subsection

(e)  below;  (b)  utilize  only  Personnel  who  by  education,  training  and  experience  are  
suited  to competently perform their intended functions; (c) pay all valid bills and charges 
incurred by DCD  for material and labor relating to the Improvements; (d) keep the Property free from claims of 
liens for labor or material arising through DCD’s Work, except that DCD may reasonably dispute any 
claim; (e)  not delay the Work, provided DCD is not prevented from doing so by some act of the 
Customer,  strikes  and  other  labor  disputes,  fires,  acts  of  God,  weather  conditions,  
material shortages and delays in transportation, and without limiting the generality of the 
foregoing, any other  contingency  over  which  DCD  has  no  control  (force  majeure),  or  for  
which  DCD  is  not responsible, and the time herein fixed for the Completion Date shall be 
extended for a period equal to the time lost by reason of any such causes.

5.   Change Orders.

5.1       Customer understands and agrees that the Products described in the Release Order are 
specially designed and custom built, and that DCD takes immediate steps upon execution of this 
Release Order to design, order and/or construct the Products.   Therefore, this Agreement is not 
subject to cancellation or changes by Customer for any reason unless approved in writing by DCD.

5.2       All requests for changes in or departures from the Release Order (“Change Orders”) shall 
be in writing. Where changes in, or departure from the Release Order requested in writing by 
Customer will result in the furnishing of additional and/or different labor and materials, Customer 
shall pay DCD for such extras at a price agreed upon in writing before commencement of said change. 
If DCD agrees to perform the changed Work, DCD may submit to Customer an estimate of the cost of 
the changed Work and an extension of the Completion Date, if any, to reflect the additional time 
for completing it. The failure by Customer to make any written objection within ten days after its 
receipt of notice of change Work from DCD is conclusively deemed approved by Customer. Any changes, 
alterations or extras from the Release Order which may be required by any public body or inspector, 
shall constitute extra Work and shall be paid for the same as any other extra Work as provided in 
this paragraph. Requests for changes and/or modifications to the Release  Order  during  ordering,  
manufacturing,  or  installation  must  be  submitted  in  writing  to DCD. If the requested 
changes or modifications to scope are accepted by DCD, DCD will add the additional cost (if any) to 
the Purchase Price.

6.   Work and Work Area.

6.1       Customer  agrees  to  have  the  Work  Area  clear,  clean  and  free  of  any  debris  
or materials that would interfere with DCD’s performance of the Work. The Work Area should also be 
clear of any other personnel not in direct connection with DCD’s performance of the Work and 
authorized by DCD.   If the Work Area is not in the above described condition then additional 
charges may be incurred for the delay. Customer will be notified as quickly as possible of any 
breach of this Section 6.1, and, in the event the Customer cannot remedy the situation immediately 
additional charges may be incurred. These charges will be provided in writing by DCD and added 
to the amount due for  the Purchase Price in Exhibit A, Payment Schedule.



6.2       Customer  shall  cover  all  Products  and  materials  stored  and/or  located  on  the 
Property  against  any  casualty  loss,  including,  without  limitation  damage  by  fire,  while  
in  its possession, to its fully insurable value.  In event of damage to the Products while in the 
possession of Customer, including, without limitation, by fire, vandalism or natural disaster, the 
Parties shall mutually  decide  either  to  proceed  with  the  completion  of  this  Agreement  or 
 to  cancel  this Agreement, with all proceeds of insurance being held in trust by Customer pending 
an accounting between the Parties.

6.3       Customer agrees not to communicate directly with DCD’s laborers regarding the Work  or  
to  negotiate  for  additional  work  with  DCD’s  laborers  or  cause  Customer’s  other 
contractors or subcontractors to interfere with DCD’s completion of the Work.  Customer agrees that 
 the  direction  and  supervision  of  DCD’s  Work  rests  exclusively  with  DCD,  or  its  duly 
designated  agent,  and  Customer  agrees  not  to  issue  any  instructions  to  DCD’s  work  
force  or otherwise delay or interfere with the progress of the Work.

6.4       No  installation,  plumbing,  electrical,  flooring,  decorating,  or  other  
construction services will be provided by DCD or its subcontractors unless expressly set forth in 
writing in the Release Order and executed by the Parties.

7.   Concealed Conditions.

7.1       Should DCD encounter Concealed Conditions at the Property that result in DCD incurring 
additional labor and/or material costs, the Purchase Price will be equitably adjusted by Change  
Order on claim by either Party made within twenty (20) days  after notice by DCD to Customer of the 
Concealed Conditions.

8.   Payment Schedule.

8.1       Customer agrees to pay DCD in_ US dollars the (“Purchase Price”), including any 
applicable taxes in accordance with the Schedule set forth in each Exhibit A (attached hereto) – 
the Release Order.

8.2       Except as otherwise provided herein, if DCD’s Work is subject to any applicable taxes 
imposed by governmental entities, said taxes shall be in addition to and not included in the 
Purchase Price.

8.3       Customer  is  responsible  for  sending  payments  pursuant  to  Exhibit  A  of  the 
Purchase Price by certified or wired funds, or 3 days prior to Commencement Date by regular check.

8.4       Even  if  this  Agreement  is  subject  to  an  insurance  claim,  Customer  is  
primarily liable for the Purchase Price hereunder.



8.5       Title  to  the  Products  purchased  pursuant  to  this  Agreement  shall  not  pass  to 
Customer until the full Purchase Price is paid to DCD.

8.6       Delays in payment shall be subject to interest charges of 1.5% per month, and in no event 
shall be higher than the highest interest rate provided by law.  If DCD is required to engage the 
services of a collection agency or an attorney, Customer agrees to reimburse DCD for any reasonable 
amounts, including attorneys’ fees and costs, expended in order to collect the unpaid balance of 
the Purchase Price.

8.7       Customer  agrees  that  any claim  for  adjustment  shall  not  be  reason  or  cause  
for failure to make payment or offset for timely payment of the Purchase Price in full.

9.   Cancellation, Default and Termination.

9.1       Agreement  Cancellation.  Either  party  may  cancel  the  Agreement  with  60  day 
written notice to the other party, or in case of Breach.  Delivery, Work and Payment terms shall 
survive  until  all  outstanding  items  are  complete.   The  performing  party  is  entitled  to  
recover reasonable out-of-pocket costs from the nonperforming party, should cancellation be due to 
Breach

9.2       Order Cancellation. Customer may cancel the Release Order within two (2) days of the 
Release Order date provided that Customer pays any and all cancellation fees. Afterwards the 
Purchase Price will be due in full.

9.3         Customer’s Default. Each of the following constitutes a material breach of this 
Agreement by Customer: (a) failing to fully and timely perform any covenant of Customer under this 
Agreement; (b) making any representation to DCD found to be materially false, misleading, or 
erroneous; and (c) substantially breaching any of Customer’s obligations under this Contract.

9.4       DCD’s  Default.  Each  of  the  following  constitutes  a  material  breach  of  this 
Agreement by DCD: (a) delaying the Work such that the progress of the Substantial Completion of the 
Improvements falls more than sixty (60) days behind the Completion Date; (b) failing to fully  and  
timely  perform  any  covenant  of  DCD  under  this  Agreement;  (c)  making  any representation  
to  Customer  found  to  be  materially  false,  misleading,  or  erroneous;  and  (d) 
substantially breaching any of DCD’s obligations under this Agreement or required by applicable 
law.

9.5       Remedies. If one Party defaults, and the default is not cured within ten (10) days of 
written notice specifically describing the default, this Agreement may be terminated by written 
notice from the non-defaulting party to the defaulting party.  In the event of such termination, 
the following formula is agreed on as a reasonable and fair way to assess the actual damages,

without the expense and delay associated with other forms of dispute resolution:


9.5.1    Damages  to  DCD.  If  termination  resulted  from  an  act  of  default  of Customer, 
Customer will pay to DCD, within thirty days of written notice from DCD, an amount equal to all 
amounts due and owing at the time of the termination, including payment for Change Orders, DCD 
retains the right, upon breach of this Agreement or default by Customer, to resell those Products 
ordered by Customer in DCD’s possession.  In effecting any resale upon breach of this Agreement by 
Customer, DCD shall be deemed to act in the capacity of agent for the Customer and Customer shall 
be liable for any net deficiency on resale.

9.5.2    Damages  to  Customer.  If  termination  resulted  from  an  act  of  default  of DCD, 
damages recoverable by Owner from Contractor will be in accordance with Texas Property Code chapter 
27 (the Residential Construction Liability Act), if applicable.

10. Warranty.

10.1     DCD warrants its installation and performance of the Work against defects and that it has 
been performed in a good and workmanlike manner and that the materials are adequate for their 
intended purposes.   DCD will repair or replace, at its option any Work determined to be defective. 
  DCD’s warranty on the Work extend  for a period of one (1)  year  after Substantial Completion. 
Customer must give notice of the defect within this one-year warranty period, and DCD has up to 
three (3) months to correct the defect.

10.2     The standard form of manufacturer’s warranty shall apply to Products purchased (except  
where  other  warranties  of  purchased  products  apply).    The  warranties  shall  become 
effective for Customer when DCD is paid in full, including all installation costs, and final 
delivery is acknowledged by Customer.

10.3     Consumer  Products.  “Consumer  Products,”  as  defined  by  the  Federal  Trade 
Commission, are excluded from DCD’s warranty except to the extent individual manufacturers’ 
warranties are passed through DCD and assigned to Customer, with a copy received by Customer. DCD 
assigns and passes  through to Customer any manufacturers’ warranties on cabinetry and equipment 
purchased. In all cases of passed-through and received manufacturers’ warranties on Consumer 
Products, Customer’s recourse is directly with the manufacturer, and DCD will have no 
responsibility thereto, except for any defects resulting from DCD’s installation and performance of 
the Work.

11. Insurance.

11.1     The  Parties  shall,  at  their  sole  cost  and  expense,  maintain  liability  insurance 
coverage issued by an insurance company licensed to do business in the state where this Agreement 
is to be performed, that includes Commercial General Liability Insurance on an Occurrence Basis 
Form  containing  a  per  occurrence  limit  of  no  less  than  One  Million  and  No/100  Dollars 
($1,000,000.00), and an aggregate limit (if applicable) of no less than Three Million and No/100 
Dollars ($3,000,000.00), protecting against all losses, damages and claims arising in connection 
with bodily injury and property damage (Broad Form), including premises liability.  Either Party shall

provide the other Party with certificates of the foregoing in-force insurance for that Party when requested.

12. Indemnities.

12.1     THIS    SECTION    OF    THE    AGREEMENT    CONTAINS    PROVISIONS WHEREBY ONE PARTY MAY 
INDEMNIFY THE OTHER PARTY AGAINST THE OTHER PARTY’S  OWN  NEGLIGENCE.   EACH  PARTY  HAS  CAREFULLY 
 REVIEWED  THESE PROVISIONS  AND  AGREES  THAT  THESE  PROVISIONS  ARE  CONSPICUOUS  AND THAT EACH 
PARTY HAS FAIR NOTICE OF THESE PROVISIONS. WHERE THE PARTIES OR THEIR RESPECTIVE GROUPS MAY SEEK AN 
INDEMNITY FROM OR AGAINST THE OTHER PARTY UNDER THE PROVISIONS OF THIS AGREEMENT, THE INDEMNIFYING 
PARTY  WAIVES  ANY  RIGHT  TO  CLAIM  THE  BENEFIT  OF  ANY  LIMITATION  OF LIABILITY RIGHT OR 
STATUTE.

12.2     DCD  releases  Customer  Group  from,  and  agrees  to  indemnify,  defend  and save 
harmless Customer Group from and against, any and all claims, losses and expenses (including, 
without limitation, all costs, demands, damages, suits, judgments, fines, penalties, liabilities, 
attorneys’ fees, and causes of action of whatsoever nature or character, whether known or unknown, 
and including, without limitation, claims, losses and expenses for loss of services, wages, 
consortium or  society) with respect to personal injury, illness, disease or death  of  members  of 
 DCD  Group  or  damage  to  or  loss  of  property  and  equipment  of members of DCD Group in any 
way directly or indirectly arising out of, or related to, the performance or subject matter of this 
Agreement and any Work hereunder or, as it may relate to the performance of this Agreement or any 
Work, the ingress, egress, or presence on any premises (whether land, building, vehicle, platform, 
aircraft, vessel or otherwise) owned, operated, chartered, leased, used, controlled or hired by 
Customer Group, and which are asserted  by  or  arise  in  favor  of  DCD  Group  (and/or  any  of  
their  spouses,  relatives, dependents or estates), Regardless of Fault. Further, where in response 
to any emergency situation, any member of Customer Group provides, emergency, medical or other 
assistance to  DCD  Group,  including,  without  limitation,  for  medical  assistance,  triage,  
medical evacuation  or  hospitalization,  the  above  indemnities  shall  likewise  be  applicable  
to  such efforts and any results.

12.3     Customer  releases  DCD  Group  from,  and  agrees  to  indemnify,  defend  and save  
harmless  DCD  Group  from  and  against  any  and  all  claims,  losses  and  expenses (including, 
without limitation, all costs, demands, damages, suits, judgments, fines, penalties, liabilities, 
attorneys’ fees, and causes of action of whatsoever nature or character, whether known or unknown, 
and including, without limitation, claims, losses and expenses for loss of services, wages, 
consortium or  society) with respect to personal injury, illness, disease or death of members of 
Customer Group or damage to or loss of property and equipment of members of Customer Group in any 
way directly or indirectly arising out of, or related to, the performance or subject  matter of  
this Agreement or any Work hereunder, as it may relate to the performance of this Agreement or any 
Work, the ingress, egress, or presence on any premises (whether land, building, vehicle, platform, 
aircraft, vessel or otherwise) owned, 
operated, chartered, leased, used, controlled or hired by Customer Group, and which are asserted  
by  or  arise  in  favor  of  Customer  Group  (and/or  any  of  their  spouses,  relatives, 
dependents or estates), Regardless of Fault.  Further, where in response to any emergency 
situation, any member of DCD Group provides, emergency, medical or other assistance to Customer  
Group  personnel,  including,  without  limitation,  for  medical  assistance,  triage, medical 
evacuation or hospitalization, the above indemnities shall likewise be applicable to such efforts 
and any results.

12.4     IN THE EVENT A COURT SHALL DETERMINE THAT APPLICABLE LAW SHALL SUBJECT THIS AGREEMENT TO 
LIMITATIONS ON THE PARTIES' FREEDOM TO OBLIGATE THEMSELVES TO INDEMNIFY AND/OR INSURE EACH OTHER, 
THEN THE  TERMS  OF  THIS  AGREEMENT  SHALL  BE  CONSTRUED  TO  PROVIDE  THE MAXIMUM  PERMISSIBLE  
AMOUNT  OF  PROTECTION  FROM  LIABILITY  TO  THE PARTY CLAIMING THE BENEFIT OF INDEMNITY OR 
INSURANCE. In the event a Party fails to honor its indemnification of the other and its Group 
pursuant to this Section 13, then the other and its Group shall be entitled to defend and protect 
its rights and interests arising hereunder and the Party in breach  shall be liable for  all 
reasonable attorney’s fees,  costs, judgments and settlements, including attorney’s fees incurred 
in enforcing such indemnities.

12.5     Consequential Loss.  Except to the extent of any agreed contractual remedies which are 
expressly provided for in this Agreement but notwithstanding anything else to the contrary  in  the 
 Agreement:  (a)  DCD  shall  indemnify  Customer  Group  from DCD’s  own Consequential Loss 
Regardless of Fault of any member of Customer Group or any other Person; and (b) Customer shall 
indemnify DCD Group from Customer’s own Consequential Loss Regardless of Fault of any member of DCD 
Group or any other Person.  Consequential Loss shall mean: (a) consequential loss under Applicable 
Law; and/or (b) loss of use, loss of business opportunity, business interruption, loss of revenue, 
profit, or anticipated profit, in each case, whether direct or indirect; in connection with the 
performance of the Work and whether or not such losses were foreseeable at the time of issuance of 
the Work Order, except to the extent such loss or damage are part of a third party claim or loss 
for which a Party is seeking contribution or indemnification pursuant to this Agreement.

13. Legal Compliance.

13.1     Each  Party  warrants  and  represents  it  is  familiar  with  all  applicable  laws, 
ordinances, codes, rules, standards and regulations and that it, its employees, and all others 
acting under its direction or control, shall at all times comply with and abide by all local, state 
and federal statutes, ordinances, rules and regulations, and any amendments thereto, as well as 
those of any other public body having authority concerning the Work, including but not limited to, 
the building codes  of  the  governmental  entity  having  jurisdiction  over  the  Community,  FHA 
 Minimum Property requirements, VA building code requirements, the Occupational Safety and Health 
Act of  1970,  the  Immigration  Reform  and  Control  Act  of  1986,  all  applicable  equal  
employment opportunity laws and requirements promulgated by any governmental authority, including, 
without limitation, the requirements of the Civil Rights Act of 1964, 42 United States Code, 
Section 1983, 
Executive  Orders  11246,  11375  and  11478,  The  Age  Discrimination  in  Employment  Act,  the 
Americans with Disabilities Act, and any other applicable statute or ordinances.  Each Party shall 
exercise  full  responsibility  for  compliance  with  all  applicable  laws  by  that  Party,  its 
 agents, employees, suppliers, and subcontractors.  Each Party, on its behalf and on behalf of its 
employees and agents, shall receive and respond to, defend and be responsible for any citation, 
order, claim, charge, criminal or civil actions arising by failure of that Party or its agents, 
employees, suppliers and subcontractors to so comply, regardless of whether such non-compliance 
results from active or passive acts or omissions or whether such non-compliance is the sole or a 
contributory cause of any of those matters against which that Party is obligated hereunder to 
indemnify and hold the other Party harmless.

14. Alternative Dispute Resolution.

14.1     It  is  the  policy  of  the  State  of  Texas  to  encourage  the  peaceable  resolution  
of Disputes  through  alternative  dispute  resolution.    The  Parties  agree  to  resolve  any  
and  all Disputes   in   accordance   with   this   “Alternative   Dispute   Resolution”   
provision,   first proceeding with Mediation, and then Arbitration, and considering the JURY 
WAIVER, as outlined below.  The parties agree that “Dispute” shall encompass, but not be limited 
to: (a) any and  all  controversies,  disputes  or  claims  arising  under,  or  relating  to,  the 
 Agreement,  any amendments thereto, any Change Orders, the Work, the Release Order, the 
Improvements, or any dealings between the Customer and DCD; (b) any controversy, dispute or claim 
arising by virtue of any representations, omissions, promises or warranties  alleged  to have  been 
made by DCD and/or DCD’s representatives; and (c) any personal injury or property damage alleged to 
have been sustained by Customer at the Property or in the subdivision in which the Property is 
located.  The parties agree to construe the term “Dispute” broadly so as to include any and all 
disputes, claims, demands,   or   causes   of   actions—whether   arising   in   contract,   
warranty,   tort,   statutory   or otherwise—between the parties.

14.2     Mediation.  In the event of any Dispute, the Parties agree to first attempt to resolve 
their dispute in good faith via direct negotiation.  Failing that, the parties agree that any 
remaining Dispute shall be submitted to non-binding mediation between the parties in Travis County, 
Texas before a mutually agreeable mediator within thirty (30) days of the date of the other party’s 
written request for same as a condition precedent to commencing any formal claim.  The parties 
shall share the costs of mediation equally.  Failing that, the parties agree to arbitrate any and 
all Disputes in accordance with this “Alternative Dispute Resolution” provision.

14.3     Arbitration.  Failing Mediation, the parties agree to submit their Disputes to binding 
arbitration as provided by the American Arbitration Association (“AAA”) and in accordance with its  
applicable  rules  and  procedures,  provided,  however,  if  there  is  any  conflict  between  
the Agreement  and  such  rules  and  procedures  of  the  AAA,  the  provisions  of the  Agreement 
 shall control.   The arbitration shall be conducted in Travis County, Texas.   If the AAA is 
unable to arbitrate a particular claim, then that claim shall be resolved by binding arbitration by 
AAA’s successor  or  an  equivalent  organization  mutually  agreed  upon  by  the  parties.    The 
 costs  of Arbitration shall be shared equally between the parties, provided however that the 
prevailing party shall  be  entitled  to  reasonable  and  necessary  attorneys’  fees,  costs,  
and  interests.  The  award 
rendered by the arbitrator shall be final, and judgment shall be entered upon it in accordance with 
the  applicable  law  in  any  court  having  jurisdiction  thereof.    It  is  expressly  agreed  
that  this agreement to arbitrate shall survive completion, Substantial Completion, termination, or 
default of this contract for any reason.  If any party to these Contract Documents files a 
proceeding in any court to resolve any such Dispute, such action shall not constitute a waiver of 
the right of such party or a bar to the right of any other party to seek arbitration of that or any 
other Dispute, and the court shall, upon motion of any party to the proceeding, direct that such 
Dispute be arbitrated in accordance herewith.

14.4     JURY   WAIVER.     THE   PARTIES   DESIRE   AND   INTEND   THAT   ANY “DISPUTES” ARISING 
BETWEEN THEM BE SUBJECT TO EXPEDITIOUS RESOLUTION WITHOUT A JURY.  THEREFORE, THE PARTIES EACH 
HEREBY WAIVE THE RIGHT TO TRIAL  BY  JURY  OF  ANY  CAUSE  OF  ACTION,  CLAIM  COUNTERCLAIM,  
CROSS- CLAIM, PROCEEDING, HEARING, OR “DISPUTE” BY EITHER PARTY AGAINST THE OTHER.     IN  THE  
EVENT  THAT  IT   IS  DETERMINED  THAT  THE  ARBITRATION AGREEMENT  AND/OR  THE  FOREGOING  
“ALERNATIVE  DISPUTE  RESOLUTION” PROVISIONS ARE NOT ENFORCEABLE, THE PARTIES STIPULATE AND AGREE 
THAT ANY AND ALL “DISPUTES” BETWEEN THEM SHALL BE RESOLVED BY A COURT OF COMPETENT   JURISDICTION   
IN   THE   COUNTY   IN   WHICH   THE   PROPERTY   IS LOCATED, WITHOUT THE USE OF A JURY, AND THE 
RIGHT TO A TRIAL BY JURY IS HEREBY EXPRESSLY WAIVED BY THE PARTIES. 



15. Miscellaneous Provisions.

15.1     Entire Agreement.   This Agreement together with its Appendices sets forth and constitutes 
the entire agreement and understanding between the Parties with respect to the subject matter  
hereof,  and  supersedes  any  and  all  prior  agreements,  understandings,  negotiations, 
correspondence,     undertakings,     promises,     covenants,     arrangements,     
communications, representations, and warranties, whether oral or written, of any Party to this 
Agreement.

15.2     Severability.    If  any  provision  of  this  Agreement  is  found  to  be  invalid  or 
unenforceable, the remaining provisions of this Agreement shall not be affected.  In the event any 
provision  is  held  invalid  or  unenforceable,  the  Parties  shall  attempt  to  agree  on  a  
valid  or enforceable provision that will be a reasonable substitute for such provision, in light 
of the tenor of the Agreement and, on so agreeing, shall incorporate such substitute provision in 
the Agreement. If no such agreement is reached between the Parties, the invalid or unenforceable 
provision shall be deemed automatically stricken, but only to the extent necessary to make the 
affected terms and conditions valid and enforceable.

15.3     Captions.  The titles to each of the various sections in the Agreement are included for 
convenience of reference only and shall have no effect on or be deemed as part of the text of the 
Agreement.

15.4     Mutuality of Drafting.   Each Party has had the benefit or opportunity to seek the advice 
of counsel with respect to the subject matter of the Agreement, and has had an opportunity to 
review the Agreement.  Any rule of construction to the effect that an ambiguity be construed 
against the drafting Party will not apply.

15.5     Amendments.  No amendment to or waiver of any provision of this Agreement shall be 
effective unless the same shall have been agreed to in writing by the all of the Parties.

15.6     Authority.  Each Party represents and warrants respectively to the other Parties as 
follows: (i) it has the power and ability to enter into and deliver this Agreement and to perform 
its obligations  under  the  Agreement  and  that  the  execution,  delivery,  and  performance  of 
 the Agreement have been duly and validly authorized by all necessary action on the part of each 
such Party.

15.7     Assignment.  Neither Party shall assign this Agreement or any part thereof, without the 
prior written consent of the other Party, which consent shall not be unreasonably withheld.

15.8     Incorporation of Attachments.  Exhibits A-C, attached hereto, are incorporated into and 
made a part of this Agreement.

15.9     Binding Effect.  This agreement shall be binding on and inure to the benefit of the 
Parties hereto and their respective representatives, successors, and, if permitted, assigns.



15.10   Waiver.   No  waiver  by  any  Party  of  any  provision  of  this  Agreement  shall  be 
binding unless expressly confirmed in a writing which is executed by the Party granting the waiver. 
Further, any such waiver shall apply only to the matter which it expressly relates and shall not 
apply  to  any  subsequent  or  other  matter,  non-compliance,  or  breach,  whether  of  a  
similar  or dissimilar kind.

15.11   Survival.  The following provisions of the Agreement shall survive the termination of the 
Agreement:  Sections 9-12 and 14-15.

15.12   Third-Party Beneficiaries.   This  Agreement  is  for  the  benefit  of  the  Parties  and 
nothing herein is intended to benefit any other Person not a party hereto and no such Person shall 
have any rights, remedies, or claims hereunder.

15.13   Governing Law.  This Agreement shall be governed and construed in accordance with the laws 
of the State of Texas, without reference to any conflicts of law provisions.

15.14   Notices. Any notice required or permitted under this Contract must be in writing. Any 
notice required by this Contract will be deemed to be delivered (whether actually received or not) 
when deposited with the United States Postal Service, postage prepaid, certified mail, return 
receipt requested, and addressed to the intended recipient at the address shown in this Contract. 
Notice may also be given by email, regular mail, personal delivery, courier delivery, facsimile 
transmission,  or  other  commercially  reasonable  means  and  will  be  effective  when  actually 
received. Any address for notice may be changed by written notice delivered as provided herein.

15.15   Time.   Time is of the essence. Unless otherwise specified, all references to days mean 
calendar days. Business days exclude all Saturdays, Sundays, and national holidays. When the date 
for performance of any obligation falls on a Saturday, Sunday, or national holiday, that obligation 
is performable on the next business day.

15.16   Plural. When the context requires, singular nouns and pronouns include the plural.


 
RESIDENTIAL CONSTRUCTION LIABILITY ACT (RCLA) NOTICE

This  Agreement  may  be  subject  to  Chapter  27  of  the  Texas  Property  Code.  The provisions 
 of  that  chapter  may  affect  your  right  to  recover  damages  arising  from  a construction 
defect. If you have a complaint concerning a construction defect and that defect has not been 
corrected as may be required by law or by contract, you must provide the notice required  by  
Chapter  27  of  the  Texas  Property  Code  to  the  contractor  by  certified  mail, return 
receipt requested, not later than the 60th day before the date you file suit to recover damages in 
a court of law or initiate arbitration. The notice must refer to Chapter 27 of the Texas Property 
Code and must describe the construction defect. If requested by DCD, you must provide DCD an  
opportunity to inspect and cure the defect as provided by Section 27.004 of the Texas Property Code.


Notice of Cancellation

YOU  MAY  CANCEL  A  RELEASE ORDER WITHIN  TWO  BUSINESS  DAYS  FROM  THE 

RELEASE ORDER DATE.  IF CANCELLATION OCCURS A CANCELLATION FEE UP TO $500

MAY BE INCURRED.

TO CANCEL A RELEASE ORDER, SEND AN EMAIL TO Team@DealerCabinetDesign.com 

NOT LATER THAN MIDNIGHT WITHIN TWO BUSINESS DAYS FROM THE RELEASE ORDER DATE.

Cancellation is not accepted without return confirmation from DCD.



Exhibit A
Payment Schedule

SEE PAYMENT SCHEDULE REFERENCED IN THE RELEASE ORDER

The Purchase Price will be paid by Customer to DCD as follows: [Option A] - 100% of cabinetry 
amount due at time of ordering.
[Option B] –
a.   50% of Cabinetry represented in a Release Order on the signing of the  Release Order, and

b.   The balance of the Purchase Price (Purchase Price less 50% of cabinetry as paid in section a. 
above)  due within seven (7) days after Substantial Completion, unless some unforeseen reason there 
would be a cabinet component damaged or missing, then Customer would have the right to withhold 5% 
of the cabinetry cost specified in the Release Order until and only until such problem is 
rectified.
[Option C]

Cabinetry drop ship:
a.   50% of Purchase Price due on the signing of the Release Order, and
b.   50% of Purchase Price of the Release Order due upon Delivery.



Exhibit B

Release Order


SEE ACTUAL RELEASE ORDER PRESENTED TO CUSTOMER FOR SIGNATURE, INCORPORATED HEREIN FOR ALL PURPOSES 
BY REFERENCE

Customer further understands: (a) there is no provision for returns or refunds; (b) once the order 
is placed into production (usually within 24 hours of signing this Release Order) changes to the 
order may either require  a change order fee or may be impossible altogether as the product is 
custom and built to order; (c) it is Customer’s responsibility to ensure the accuracy of its order 
in the  Release  Order  and  has  asked  all  questions  necessary  to  ensure  its  accuracy;  (d) 
 there  are standard lead times for orders and it has allowed reasonable time to finish the 
cabinetry and has planned its project accordingly.

Release Orders may be represented by:

1.   a complete order bill of materials or
2.   a complete layout with all cabinetry components identified
3.   a standard pre-agreed Plan, including any options or configurable selections.

Release Orders must be signed and dated by Customer before submission to DCD, and payment 
conditions of Section 8 must be met before the Release Order can be executed by DCD.  Release 
Orders shall include a DCD Quote delineating the Purchase Price.

The Release Order shall include any specific instructions for this order related to installation, 
if Customer has selected DCD to do the installation Work.

Customer agrees it has thoroughly reviewed Exhibit B, and that, to the best of its knowledge: (a) 
all specifications such as the materials, hardware, color, wood species, door style, options and 
finish  are  correct;  (b)  all  drawings  in  Exhibit  B  are  in  agreement  with  Customer’s  
required specifications and that any order errors that result from such drawings are not the fault 
of DCD, or if DCD or a third party has provided drawings, Customer has reviewed such drawings and 
have initialed them to indicate Customer’s approval.




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